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faq

Questions? We’ve got answers

Can I download a preview of the clip for testing?

Absolutely! Previews are 1280 x 720 versions of each file, with a watermark. You can’t use these files in any video,only for testing.

How can I use clips?

Since all of our stock clips are royalty-free and cleared for commercial use, you can use each licensed clip in an unlimited number of video projects. For more details, see our license agreement.

What does royalty-free stock footage mean?

When you buy footage, you pay a one-time license fee to use stock footage in your video projects. After that, you won’t have to pay any royalties that are based on plays or the number of video projects. For more details, see our license agreement.

152 CITY ROAD, LONDON EC1V 2NX

license agreement

STOCK FOOTAGE LICENSE AGREEMENT
Last Updated: July 7, 2020

This Viueo Stock Footage License Agreement (“ License ”) is made by Viueo, Inc. (“ Viueo ”)
in favor of Licensee with respect to the Licensed Work “purchased” by Licensee through the
Viueo Stock service upon payment of the License Fee. After making a purchase, please print
or save this document and your receipt for your records.

1. Definitions .
1.1. “ Composite ” means a watermarked, low-resolution version of a Licensed Work.
1.2. “ License Fee ” means the fee displayed at the point of purchase. Licensee must pay the
License Fee, and any applicable taxes, upon purchase. All purchases are final and
non-refundable.
1.3. “ Licensed Work ” means the stock footage that Licensee selects and
“purchases” from Viueo. If the Licensed Work is offered in different resolutions at different
prices, the Licensed Work shall be limited to the specific version purchased.

2. Rights Granted .
2.1. Licensed Work . Subject to Licensee’s compliance with the terms hereof, Viueo grants
Licensee a limited, non-exclusive, worldwide, perpetual, fully paid-up and royalty-free,
non-transferrable, non-assignable, non-sublicensable right and license to incorporate the
Licensed Work (or a part thereof) within one or more Licensee Project(s) for Permitted
Distribution. The foregoing license includes the right to make copies of the Licensed Work for
internal purposes and the right to stream, distribute, transmit, publicly perform, adapt, and
sublicense the Licensed Work as part of each Licensee Project for Permitted Distribution, but not
as a standalone work.
2.2. Delivery of Files . Upon purchase, the Licensed Work will be made available for
download through the Viueo Stock service.

3. Restrictions .
3.1. Prohibited Uses . Licensee shall not use or otherwise exploit the Licensed Work in any
work that:
● depicts sexual activity; is pornographic or obscene; contains defamatory
statements; contains hateful or discriminatory speech; contains excessive
violence; infringes upon any third party’s rights; or violates any applicable law;
● advertises or promotes any of the following: online gambling; alcohol; tobacco
(including e-cigarettes); pharmaceutical products; illegal or recreational drugs;
firearms; or any sex industry products or services; or
● presents any recognizable person from the Licensed Work in a manner that (i)
would be considered unflattering or unduly controversial by a reasonable person
or (ii) is connected to political campaigning (including the endorsement of any
party, candidate, or platform or any negative political advertisement).

4. Termination . This License shall automatically terminate upon Licensee’s breach of
Section 3.1 or failure to pay the License Fee. Viueo may terminate this License for any other
breach by Licensee if, after providing 30 days’ notice of the breach, the breach remains uncured.
In the event of termination, Licensee must cease using the Licensed Work in any way, delete or
destroy all copies of the Licensed Work (to the extent practicable and legally permissible), and
confirm to Viueo in writing that it has done so.

5. Limitations on Liability . TO THE MAXIMUM EXTENT PERMITTED BY LAW,
Viueo SHALL NOT BE LIABLE FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS
OF BUSINESS, PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES; OR
(B) ANY AMOUNT EXCEEDING TEN THOUSAND DOLLARS (USD $10,000) PER
LICENSED WORK.

6. Notices .
For inquiries regarding this License, please contact us [email protected]

Privacy Policy

This privacy statement reviews how viueo.com collects and uses the personal information you provide on our Web site: viueo.com.
It also outlines the options available to you with regards to our use of your personal information and how you can access and update this information.

Personal Information
As is the standard policy of most Web sites, viueo.com automatically gathers information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

Respond to customer service requests
Send you a newsletter
Respond to your questions and concerns
Improve our Web site and marketing efforts
Potentially conduct research and analysis
Potentially display content based on your interests
Choice/Opt-Out
You may choose to stop receiving communications from us including our newsletter or marketing emails by following the unsubscribe instructions in these emails or you can contact us at [email protected]

Information Sharing
We do not sell your personal information to third parties. We will share your personal information with third parties only in the ways that are described in this privacy statement.

We may also disclose your personal information:

As required by law such as to comply with a subpoena or similar legal process.
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If viueo.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.To any other third party with your prior consent.

PayPal

If you choose to use PayPal as the payment gateway to complete and pay for your order, you will provide your credit card number, directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Web site.

Cookies and Other Tracking Technologies
As is the standard policy of most Web sites we may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

Links to Other Web Sites

viueo.com includes links to other web sites whose privacy practices may differ from those of viueo.com.
If you submit personal information to any of those sites, your information is governed by their privacy statements. It i s our suggestion that you carefully read the privacy statement of any web site you visit.

Security
When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after we receive it.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on viueo.com, you can contact us at [email protected]
In order to complete your order and make a purchase from us, you must use our shopping cart provider to finalize and pay for that order. Its privacy statement and security practices will also apply to your information.
We encourage you to read that privacy statement before providing your information.
We will retain your information for as long as your account is active or as needed to provide you services.
If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected]
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Additional Policy Information
Our Web site includes widgets, which are interactive mini-programs that run on our site to provide specific services from another company.
Personal information, such as your email address, may be collected through the Widget.
Cookies may also be set by the Widget to enable it to function properly.
Information collected by this Widget is governed by the privacy policy of the company that created it.

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, contact us at [email protected]

Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices.
If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.
We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information
You can contact us about this privacy statement by emailing us at [email protected]